Return & Refund Policy

At Zenith Goods, your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help. Please read our return and refund policy carefully.

Returns

We accept returns within 14 days of the date you received your order. To be eligible for a return, your item must be:

Unused and in the same condition that you received it
In the original packaging
Accompanied by proof of purchase (order confirmation or receipt)

Non-Returnable Items

The following items cannot be returned:

Items that have been used, damaged, or are not in their original condition
Items without original packaging
Gift cards or digital products

How to Initiate a Return

To start a return, please contact us at 07700 900678 with your order number and reason for return. We will provide you with instructions on how and where to send your item back to us.

Return Address:
Zenith Goods
54 King Street, Leeds, LS1 2HQ, United Kingdom

Refunds

Once we have received and inspected your returned item, we will notify you of the approval or rejection of your refund. If your refund is approved, please allow 7 days for the refund to be processed and reflected in your original payment method.

Refunds are issued to the original payment method used at the time of purchase. Please note that your bank or card issuer may take additional time to process and post the refund to your account.

Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us immediately at 07700 900678 and we will arrange a replacement or full refund at no additional cost to you.