Shipping Policy

Last updated: September 9, 2026

Thank you for shopping with Zenith Goods. We aim to provide clear and reliable delivery information to customers throughout the United Kingdom.

1. Order Processing

Orders are generally processed within 1–2 business days after payment has been successfully confirmed.

Orders are processed Monday through Friday.

Order Cutoff Time

Our daily order cutoff time is 12:00 AM Greenwich Mean Time (London). Orders placed after the cutoff may be processed on the next available processing day.

2. Shipping & Transit Time

Standard Shipping: 2–3 business days.

Shipping is generally handled Monday through Friday.

3. Total Delivery Time

The estimated total delivery time for Standard Shipping is approximately 3–5 business days, based on 1–2 business days for order processing plus 2–3 business days for transit.

Delivery estimates are not guaranteed and may be affected by carrier delays, severe weather, public holidays, high shipping volumes, or other unforeseen circumstances.

4. Shipping Coverage

We currently provide shipping to customers throughout the United Kingdom.

Available delivery options and any applicable shipping costs will be displayed during checkout.

5. Shipping Carriers

Orders may be delivered through established shipping carriers. The carrier may vary depending on the delivery location, package size, service availability, and other requirements.

6. Shipping Confirmation & Tracking

Once your order has been dispatched, we may send a shipping confirmation email. Tracking information will be provided when available.

7. Shipping Address

Please make sure your delivery address is complete and accurate when placing your order.

Zenith Goods is not responsible for delays or delivery problems caused by incorrect, incomplete, or outdated delivery information provided by the customer.

8. Delayed, Lost or Damaged Packages

If your package is delayed, appears to be lost, or arrives damaged, please contact us as soon as possible with your order number and relevant details.

For damaged deliveries, photographs of the package and product may be requested to help us investigate the issue.

9. Delivery Delays

Although we aim to meet the estimated delivery times above, delays may occur due to circumstances outside our reasonable control, including carrier disruption, severe weather, public holidays, high parcel volumes, or other unforeseen events.

10. Contact Us

If you have any questions about shipping, please contact us:

Zenith Goods
54 King Street
Leeds, LS1 2JS
United Kingdom

Email: natalienorton962@gmail.com
Phone: +44 7700 900678